Privacy Policy
At Paradise Pen Company, we are dedicated to keeping your personal information private. In keeping with this goal, we also want you to stay informed concerning your privacy as you use the Paradise Pen Company web site and services. We have created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices. This privacy statement discloses the privacy practices for the Paradise Pen Company web site, ParadisePen.com.
To help you easily understand our privacy policy, we have broken it down into the following topics:
Paradise Pen Company is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. Paradise Pen Company collects information from our users at several different points on our website.
We ask visitors to provide contact information (like their email address), financial information (like their account or credit card numbers), and demographic information (like their zip code). We utilize this information in order to provide products and services that are relevant and useful to the user. Contact information from order forms is used to send orders and information about our company and our partners to our customers. The customer's contact information is also used to get in touch with the visitor when necessary, such as when servicing of our products is needed. We also use these data to tailor the visitors' experiences at our website, show content that might interest them, and display content in accordance with their preferences. This information may be shared with advertisers on an aggregate basis. Users may opt-out of receiving future mailings; see the choice/opt-out section below.
Financial information that is collected is used to bill the user for products and services. Unique identifiers (such as email address, phone number, or street address) are collected from Web site visitors to verify the user's identity and for use as account numbers in our record system, and are not shared with third parties without the user's explicit permission.
This information is used to contact the user about the services on our site for which they have expressed interest.
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Some of our Web site pages offer personalization forms. These forms request users to give us contact information (name and e-mail address), unique identifiers (street address), and demographic information (zip code). We use customer contact information from the personalization form to send the user promotional material.
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When registering for free services on our web pages, we may request users to give us contact information (name and e-mail address), unique identifiers (street address), and credit card information (for identification and/or storage purposes for our shopping cart pages). We use customer contact information to fulfill to the user relevant information services, and from time to time, promotional material from our partners.
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We request information from the user on our product order forms. Here you must provide contact information (like name and address), demographic information (like a current and previous addresses), and financial information (like credit card number, expiration date). When you purchase one of our products online, the information we have collected is used for authentication and billing. We use your full name and current address, telephone number (in case we need to contact you due to a problem with your order), and a valid credit card number to process your order.
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A cookie is a piece of data stored on the user's hard drive containing information about the user. Currently, we use cookies in the process of tracking aggregate traffic statistics on our site. We also use cookies to make sure you we deliver content specific to your interests. Some of our business partners may use cookies on our site (for example, advertisers). However, we have no access to or control over these cookies.
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Although unlikely, Paradise Pen Company may be required by law enforcement or judicial authorities to provide Personally Identifiable Information the appropriate governmental authorities. If requested by law enforcement or judicial authorities, we will provide this information upon receipt of the appropriate documentation.
We encourage our partners to adopt privacy policies similar to this one. We do not knowingly share any of your personal information with third parties without your permission. We may provide you with opportunities at times to receive information about additional products and services, in which case we will be acting as an infomediary (sending promotional materials on our partners' behalves behalf) but we will never share your information with a third party unless you grant us explicit permission to do so.
We use a credit card processing company to bill users for services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.
Information about our customers is an important part of our business, and we are not in the business of selling it to others. We share customer information only with the subsidiaries Paradise Pen Company, Inc., controls and as described below.
- Affiliated Businesses We Do Not Control: We work closely with our affiliated businesses. In some cases, these businesses operate stores or services at Paradise Pen Company or sell offerings to you at Paradise Pen Company. In other cases, we operate stores, provide services, or sell product lines jointly with these businesses. You can tell when another business is involved in your transactions, and we share customer information related to those transactions with that business.
- Agents: We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, processing credit card payments, and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes.
- Promotional Offers: Sometimes we send offers to selected groups of Paradise Pen Company customers on behalf of other businesses. When we do this, we do not give that business your name and address. Each promotional offer sent on behalf of Paradise Pen Company provides our users with easy access to opt out of future promotional offers.
- Business Transfers: As we continue to develop our business, we might sell or buy stores or assets. In such transactions, customer information generally is one of the transferred business assets. Also, in the unlikely event that Paradise Pen Company, Inc., or substantially all of its assets are acquired, customer information will of course be one of the transferred assets. Please view "Notice of Changes" to understand what options members have.
- Protection of Paradise Pen Company and Others: We release account and other personal information when we believe release is appropriate to comply with law; enforce or apply our Terms of Use and other agreements; or protect the rights, property, or safety of Paradise Pen Company, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
- With Your Consent: Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information.
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This Web site contains links to other sites that we do not control. We at Paradise Pen Company are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.
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This site has security measures in place to protect the loss, misuse and alteration of the information under our control. This website takes every precaution to protect our users' information. When users submit sensitive information via the website, their information is protected both online and off-line.
All collected payment information is moved to a secure computer by means of a one-way transfer on our proprietary network. This computer has no connections to modems or the Internet and cannot be accessed from outside of our physical facility by anyone, even one of our employees. So you can be confident that your credit card number and identifying information are safely and securely stored. When one of our registration/order forms asks users to enter sensitive information (such as credit card number), that information is encrypted and is protected with the best encryption software in the industry, SSL.
While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just "surfing." While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. ALL employees are kept up-to-date on our security and privacy practices.
If you have any questions about the security at our Web site, you can send an email to info@paradisepen.com.
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From time to time our site requests information from users via surveys. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.
Established members will occasionally receive information on products, services, special offers, or a newsletter. Out of respect for the privacy of our users, we present the option not to receive these types of communications. Please see our choice and opt-out below.
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If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.
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If your personally identifiable information changes (such as an address), or if you no longer desire our service, we will endeavor to provide a way to correct, update or remove that user's personal data provided to us. This can usually be done by contacting us at info@paradisepen.com or by visiting the "Accounts" feature on our site.
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Our users are given the opportunity to opt-out of having their information used for purposes not directly related to our site at the point where we ask for the information. For example, our order form has an opt-out mechanism so users who buy a product from us, but don't want any marketing material, can keep their email address off of our lists.
Because we want our users to feel completely comfortable using Paradise Pen Company services, we provide you with various opportunities to control how the information you provide to us is used. This site gives users the option to cancel our service and not receive future communications from us, to direct that we not share their information with third parties (in cases where users previously granted us permission to share such informationwe do not share users' personal information with third parties without their permission), and to change their profile information.
Users who no longer wish to receive email newsletters or promotional materials from our partners or us may opt-out of receiving these communications by emailing us at info@paradisepen.com.
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If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact info@paradisepen.com.
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